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Roles and Responsibilities:
- Attend daily briefing and go the assigned work area
- Greet the guest with smile
- Maintains proper grooming and personal hygiene
- Prepares the room for cleaning if the guest is not there. If the guest is there need to check
DND and then enter the room for cleaning
- Make beds as instructed and mark in the checklist
- Dusts the room and furniture as per SOP
- Replenishes guestroom and bath supplies by coordinating with the supervisor
- Ensure bathroom and closet cleaning happen without fail
- Vacuums and clean the floor mats whenever instructed
- Clean the rooms as per the schedule
- Checks and secures the rooms on daily basis and informs desk attendant of job order to
be put in system
- Do regular follow up with respective teams to close the complaints
- Ensure safety of floor key and return it to desk attendant at the time of hand over
- Adherence to SOP and train juniors in the team
- Escalate if there is no response from the guest to make sure of their safety
- Ensure down turn service is done as per the time slot
- Ensure mini bar is adequately stocked
- Coordinate with kitchen / room service team for clearance
- Update the cleaning checklist in the floor
- Ensure soiled linens are handed over for washing
- Coordinate with laundry in case of guest clothes washing and make sure it reaches
guests on time
- Make sure that cleaning signage is kept before cleaning the areas
- Escalating guest issues to the supervisor then and there
- Ensure cleaning of other public and office areas on daily basis
- Ensure normal and super cleaning is done as per schedule
- Intimate movement from room to room or from workplace to DA
- Maintain the cleaning equipment in proper condition (washing and drying)
- Coordinate with the supervisor for procurement of items
- Attends guest queries in a professional manner
- Responsible for the maintenance of trolley and informs of any repairs to the supervisor
- Attends training session and imparts skill and knowledge
- Handing over of guest belongings if found lying inside the premises to the supervisor
then and there
- All other works as and when entrusted by the reporting head
Job Type: Full-time
Salary: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- K. R. Puram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Housekeeping: 1 year (Required)
- total work: 1 year (Required)
Speak with the employer
+91 9876543210
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