Job Description:
· Develop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff.
· Provide inputs for training to assist reducing the learning curve of new hires
- Identify training needs and devise improvement plans thru innovative coaching techniques/refreshers/Classroom Based Training techniques.
- Conduct Product Knowledge Tests on a periodic basis and publish results
- Develop Training Planner for the year based on the Training Needs Assessment.
- Deliver relevant training program under specified timelines
- Ensure individual and organization wide training needs are fulfilled
- Coordinate with Operations for successful implementation of training modules
- Closely track progress and maintain records of all training activities.
- Monitor trainees progress and provide feedback to them and their managers on an ongoing basis
- To play an active role in training the Trainers
Creating reports and training dashboards for client and stakeholders
Contact - 7044219047
Email - banani.karmakar@teleperformancedibs.com
Job Type: Full-time
Salary: ₹400,000.00 - ₹650,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Application Question(s):
- What is your current CTC?
- What is your expected CTC?
- Are you located in Hyderabad?
- How many years of experience do you have as a Process Trainer?
- What is your notice period?
Speak with the employer
+91 7044219047
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